FAQs
We specialize in creating custom fixtures. If you would like to receive a quote, please email us at info@sanicanada.com. We will provide you with a template to fill out. Once you have completed the template, please scan it and send it back to us along with your technical requirements for review.
We appreciate your understanding that all custom hand -made orders require 30 business days for production, followed by a delivery timeframe of 15 to 30 days via LTL,ground shipping due to the for example delicate nature of glass or vanity. Please note that we currently do not offer espress international shipping. Additionally, while we strive to provide timely service, express shipping options are unfortunately not covered by insurance, and we are unable to offer replacements in such cases. Thank you for your understanding and support!
SPECIFICATIONS
Valve Core Material: Ceramic
Type: Ceramic Plate Spool
Surface Treatment: Copper
Surface Finishing: Copper satin
Style: Classic
Style: Single Holder Single Hole
Rotatable Or Not: Yes
Number of Holes for Installation: Single Hole
Number of Handles: Single Handle
Model Number: RD81098
Material: Brass
Installation Type: Deck Mounted
Feature: Cold and Hot
Cold & Hot Water: Yes
1.Product Description: Kitchen Hot and cold Faucet.
2.Material：Brass body(Cu≥59%,Pb<0.08%).
3.Finish: High Quality Brushed Rose Gold Plated.
4.Thickness of Plating：Nickel 8~10μm, Brushed Rose Gold 0.25~0.3μm.
5.Cartridge：Ceramic cartridge with 500,000 life cycles.
6.Water Pressure Test：1.2 MPa, no leakage.
7.Air Pressure Test：0.8 MPa, no leakage.
8.Acid Salt Spray Test：24 hours, no corrosion.
9.Neuter Salt Spray Test：200 hours, no corrosion.
10.Flow Rate：Basin/kitchen/bidet mixer ≥ 12L/min, bath/shower mixer ≥ 18L/min.
After-Sale Service
Shipping:
--Please pay more attention to your order address white MUST MATCH your shipping address.
--Items will be shipped within 5 business days after payment.
--Shipping will be worldwide via E-packet/China post air mail/UPS/FEDEX/DHL/EMS
--Remote area may cause extra shipping fee.
--Please check items when delivered,if damaged,please kindly accept it and contact us immediately. We will make a confirmation and resend you a new one.
Warranty:
--5 years manufacture warranty;
We will offer your free new parts or accessories with free shipping during 3 months after your purchase.
We will offer your free new parts or accessories but you need to pay for some shipping fee if your order more than 3 months less than 1 year.
--Defective problem has to be submitted within 7 business days after product is delivered;
--Shipping damage has to be submitted within 5 business days after product is delivered.
--Please show us photo or video if happens problems on products.
Feedback:
--Any feedback from you will be much appreciated.If you're satisfied with your service or products, please give us 5 stars.
-- If you have any questions,please contact with us, and we will get back to your sooner.
Attention Please:
--Import duties,taxes and charges are not included in shipping cost.
--Buyers bear all responsibility for all extra charges incurred(if any).
--For our customers from Brazil: if you choose any courier , please leave your tax number so that ensure our delivery normally
All custom tailor orders are hand - made it take 30 business days to produce base on you technical requirements and delivery is FREE via LTL ground shipping 15 to 30 days base on your geographical delivery address rough for custom orders ETA 45 to 60 days.
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