FAQs
We specialize in creating custom fixtures. If you would like to receive a quote, please email us at info@sanicanada.com. We will provide you with a template to fill out. Once you have completed the template, please scan it and send it back to us along with your technical requirements for review.
We appreciate your understanding that all custom hand -made orders require 30 business days for production, followed by a delivery timeframe of 15 to 30 days via LTL,ground shipping due to the for example delicate nature of glass or vanity. Please note that we currently do not offer espress international shipping. Additionally, while we strive to provide timely service, express shipping options are unfortunately not covered by insurance, and we are unable to offer replacements in such cases. Thank you for your understanding and support!
SPECIFICATIONS
Installation Type: Deck Mounted
Type: Basin Faucets
Surface Treatment: Gold
Type: Ceramic Plate Spool
Number of Handles: Single Handle
Hot & Cold Water: Yes
Valve Core Material: Ceramic
Style: Single Holder Single Hole
Faucet Mount: Single Hole
Weight Per Package: <2kg
Model Number: 4201
TI-GOLD CLOUR SOLID BRASS SINGLE HOLE NEW DESIGN CRYSTAL SINK FAUCET
Solid brass Material
Ceramic cartridge can be used at least 600,000 times
No drain included
18CM Faucet total height 11cm spout reach
11cm Spout height
One Year factory Warranty
Shipping:
1.We are happy to accept orders from Europe, North American, Australia , and other countries, certain country restrictions may apply
2.The shipping time is a out-of-control factor, we hope every customer can consider carefully before purchase and hope you give us your understanding!
3:WE Only Shipping to ALIEXPRESS confirmed address , we do not ship to PO BOX
4.We will not be responsible for item loss because of wrong or undeliverable address.
5:Items will be sent via EMS/DHL/FEDEX/UPS /TNT , Orders are normally shipped within 3 business days after payment has cleared. Meanwhile Tracking numbers will be sent upon package shipment.
Payment:
We accept Alipay , Bank transfer, Wester union and other payment methods .Please contact us for more details via email.
Warranty & Exchange:
Products are covered By 12 months manufacturer’s warranty.
Shipping damage has to be reported within 24 hours of which the product was delivered. we will gladly assist you. Requests for returns or refunds must be made within 3 days of arrival and must have seller`s approval which is emailed or message.Shipping is never refundable .
Returned items must be in original, uninstalled condition, including packaging, warranty, instructions, etc.
Tracking No.:
You will receive a message or e-mail with tracking or delivery confirmation information when your item has shipped.
International Buyers ,Tax:
Import duties, taxes and charges are not included in the item price or shipping charges. Buyers are responsible for these charges.
Insurance :
Items price also do not included the insurance . Buyer is responsible for optional insurance charges.
Responsibility :
We will not be responsible for any delivery delay ,like customs packing checking ,strike ,force majeure ,bad weather etc
BEST WAY TO CONTACT ME: Email
All custom tailor orders are hand - made it take 30 business days to produce base on you technical requirements and delivery is FREE via LTL ground shipping 15 to 30 days base on your geographical delivery address rough for custom orders ETA 45 to 60 days.
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