FAQs
We specialize in creating custom fixtures. If you would like to receive a quote, please email us at info@sanicanada.com. We will provide you with a template to fill out. Once you have completed the template, please scan it and send it back to us along with your technical requirements for review.
We appreciate your understanding that all custom hand -made orders require 30 business days for production, followed by a delivery timeframe of 15 to 30 days via LTL,ground shipping due to the for example delicate nature of glass or vanity. Please note that we currently do not offer espress international shipping. Additionally, while we strive to provide timely service, express shipping options are unfortunately not covered by insurance, and we are unable to offer replacements in such cases. Thank you for your understanding and support!
SPECIFICATIONS
Valve Core Material: Ceramic
Type: Ceramic Plate Spool
Surface Treatment: Polished
Surface Finishing: Brass
Style: Traditional
Style: Single Holder Single Hole
Spray Type: Pull Out
Rotatable Or Not: Yes
Number of Holes for Installation: Single Hole
Number of Handles: Single Handle
Model Number: XT-228
Material: Brass
Installation Type: Deck Mounted
Feature: Cold and Hot
Feature: Pull out kitchen faucet
Color: Chrome
Cold & Hot Water: Yes
Payment
We accept ESCROW / Credit Card And VISA . Bank to Bank Wire Transfers; Western Union
Shipping :
· Please pay more attention to your order addresses which MUST MATCH your Shipping address.
·Items will be shipped within 3 business days after cleared payment.
·Shipping will be worldwide via UPS/FEDEX/DHL/EMS, and please tell us which one will be the most suitable for you.
·Remote area may cause extra shipping fee.
·You should check item when item delivered, if damaged, please kindly accept it and contact us immediately, we will resend you a new one if necessary, this is much appreciated.
Warranty :
· Comes with 5 years manufacture warranty;
·Exchange on defective item within 7 business days after the product is delivered;
·Shipping damage has to be reported within 5 business days of which the product was delivered.
Contact us :
· If you want to make a large order or mix orders,please feel free to contact with me.
·If you need to order multiple items,pls let me know first,so we can offer you shipping discount on some of the product.
Feedback :
·I describe items as well as I can. If I have missed something, please let me know;
·Please e-mail me before leaving feedback if you are unhappy with your item, so we can work it out;
·International Buyers, Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost.
Thank you so much for visiting our store,
Hope to grow with you together and be win-win partners.
All custom tailor orders are hand - made it take 30 business days to produce base on you technical requirements and delivery is FREE via LTL ground shipping 15 to 30 days base on your geographical delivery address rough for custom orders ETA 45 to 60 days.
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